ServiceNow Developers - Multiple positions

Cleared are looking to speak with ServiceNow Developers in Canberra to start in the new year! If you are ready to support meaningful projects - Apply today!

Estimated start date: Monday, 06 January 2025
Initial contract duration: 6 months
Location of work: ACT
Working arrangements: Onsite Full-time (Monday- Friday)
Maximum hours: 40 hours per week
Security clearance: NV1 or NV2

Key duties and responsibilities
The ServiceNow Developer's Role and Responsibilities are:

• Develop, configure, and customise the ServiceNow platform to best fit business requirements
• Collaborate with cross-functional teams to identify and prioritize business requirements
• Assess platform requirements from business areas; explore/research/test ServiceNow out-of-the-box capability to exhaust ServiceNow existing application options before progressing with custom builds
• Write clean, efficient, and maintainable code when required (JavaScript)
• Code reviews and quality control checks to be undertaken as part of every project to guarantee maximum efficiency and productivity
• Develop scoped applications, flows, scripts and other UI elements in relation to custom solutions and out-of-the-box enhancements in the ServiceNow platform
• Provide guidance and expertise in relation to platform growth and development, in close collaboration with the ServiceNow technical lead and development team
• Conduct ServiceNow solution demonstrations and/or presentations to agency business teams and other key stakeholders
• Debugging and fixing technical problems
• Producing and running test cases to guarantee software quality
• Documenting code and application functionality (ie: drafting Functional Design Specification documentation)
• Staying abreast of emerging trends and technologies in ServiceNow development ensures your success
• Conduct knowledge transfer on administration and development within the Service Now platform within the team

The ServiceNow Developer's required Experience / Training / Skills are:

• Minimum 3+ years' experience in ServiceNow development essential
• Minimum ServiceNow CSA (Certified Systems Administrator) essential
• ServiceNow CIS (Certified Implementation Specialist) or greater desirable
• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.
• Proficiency and demonstrated experience with ServiceNow out-of-the-box application configuration, particularly SPM (Strategic Portfolio Management)
• Experience with software development methodologies such as Agile or Waterfall is desirable.
• Familiarity and/or training with IT Service Management (ITSM) and IT Operations Management (ITOM) processes is desirable
• Familiarity, experience and/or training with ServiceNow Procurement related applications and/or development of Procurement workflow is desirable
• Proven problem-solving and analytical abilities, including the ability to develop innovative solutions and form sound judgments.
• Strong interpersonal skills including the ability to liaise effectively with stakeholders, both verbally and in writing.
• Capability to work both independently and collaboratively.

We strongly encourage veterans and individuals with Defence experience to apply. Your unique skills and background are highly valued, and we are committed to supporting your transition into this role.

At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.